Home' Moorabool Matters : Moorabool Matters Feb 2010 Contents MOORABOOL MATTERS - COMMUNITY NEWSLETTER FEBRUARY 2010 13
Insurance, mor tgages and credit, budgeting and financial
assistance are all things you will need to consider after a
The State Government and Centrelink may be able to
assist you with these areas. More information is available by
Making early contact with your insurance company is
impor tant. You should speak with your insurer before
authorising any major repair s and should only make minor
repairs to your proper ty to ensure its safety. It will assist the
claims process if you can make an inventor y of your lost
proper ty, including food, as a result of the emergency.
Claims will be processed as speedily as possible.
If you cannot stay at your proper ty after an emergency, you
should approach friends and family to stay with. If this is not
feasible, you can contact Council for assistance .
If your water has been used by fire management agencies,
the State Government will replace essential water for
household purposes. Council can help you to arrange this.
If your proper ty relies on tanks, you must check whether
the water has been contaminated before consuming.
Contamination can be detected by the appearance of the
water or by having it tested. Contamination can be reduced
by installing a first flush diver ter.These are available at most
Detailed information about fire recovery assistance and
suppor t ser vices can be obtained by contacting Council on
Relief centres are operated by Council staff. There are
several relief centres identified across the municipality,
however not all will open in the case of an emergency. The
most appropriate location will be determined as
emergencies arise and will be dependant on the location of
the emergency and needs of affected residents. The relief
centre in use during an emergency can be found by
listening to the local radio or contacting Council, CFA or
When arriving at a relief centre, people are greeted by the
Red Cross and have their details registered. Fur ther
assistance and information will be provided, including
refreshments, first aid, accommodation, material aid and
personal suppor t.
Operational relief centres are in regular contact with
emergency ser vices to provide people with new
information as it comes to hand.
WHAT TO DO ONCE THE FIRE
Following an encounter with a fire, it is impor tant to ensure
the health of you and those around you is in check.
Some people may suffer a heat-related illness such as heat
cramps, heat exhaustion or heat stroke. Older people,
infants, pregnant or nur sing mother s, physically unwell
people and those who are on medication for mental illness
are more susceptible to heat-related illnesses.
Stress and exhaustion during or after an emergency can
also occur. The longer an emergency lasts, the more likely
people will be to display stress symptoms. Symptoms will
appear either during or after an emergency. People are
encouraged to look after themselves and use formal and/or
informal suppor t to recover.
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